When downloading a product what format do the backing tracks, videos and eBooks come in?
All audio files are in mp3 format. All eBooks are in pdf format. All video files are in mkv format. We recommend using the VLC media player for all mkv video files. Downloaded it for free HERE
When I download a product I only get one file. Where are all the individual mp3’s, video, ebooks etc?
All the individual files have been delivered in one compressed zip file. To decompress (unzip) a file or folder on a Mac, simply double-click it. To open a zipped file on a PC, drag the file to the desktop. Once the file is on the desktop you can double-click or right-click to open it.
There was a problem downloading my purchase. What do I do?
Please contact: firstname.lastname@example.org